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error message

PostPosted: 09 Nov 2009, 10:49
by Saul
i ma unable to install ilcstage:

Re: error message

PostPosted: 09 Nov 2009, 10:59
by Vladimir
Hi Saul,

what OS you have?

Thanks!

Re: error message

PostPosted: 09 Nov 2009, 18:23
by Saul
WinXp pro 64bit 2003 sp2
I'll try later install on winxp 32
hth

Re: error message

PostPosted: 09 Nov 2009, 18:36
by Vladimir
I can confirm this happen on XP. The problem is that some of the system dll-s are missing. For OptDetectors are missing: MSVCR80.dll, EFSADU.DLL, IESHIMS.DLL and WER.DLL. Of course these dll-s requres another dlls.

The most probably scenarios that happen:
- tS install not passed the VS2005 redistributable installation (you can do it manually by downloading and executing: http://www.microsoft.com/downloads/deta ... laylang=en)
- it is an XP update problem

To fix it manually you need to copy the dlls to your System32 directory or trueSpace directory, however you will have problems with IESHIMS.DLL which will not probably work. I was trying solve this issue for Win7, the only recommendation I found was update your windown ... unfortunatelly this was not working for Win7

Similarly it is with rest plugins, ICStage plugin requires more IE dll-s

Still trying to find a solution ..., right now updating my last XP system.

Re: error message

PostPosted: 09 Nov 2009, 19:47
by Vladimir
Seems I resolved the problem on my XP system. The problem is caused by KB971090 win update that force to use msvcr80.dll. While the plugins installation will be updated:
- make the installation and click ignore the bug or just press the OK button
- download the included file and unzip it into trueSpace directory
- start true space and load the plugin manually from plugin manager (refer documentation for troubleshotting/Installation)
- choose Run from start menu and enter: regsvr32 c:\trueSpace761\ICStage.dll

This should to help also for rest two plugins, but for them you don't need to run regsvr32

Please let me know it it help
Thanks!

Re: error message

PostPosted: 09 Nov 2009, 21:12
by Vladimir
OK, all the 3 plugin installations should be fixed. Please uninstall the previous version, download the new one and try again.

Thanks!